Get in Touch With Us
Whether you have a question about one of our casino reviews, want to flag something that needs updating, or have an idea you'd like to share, the team at Online Casinos Australia is happy to hear from you. This page explains the best way to reach us and what happens once you do.
How to Contact Us
Email is the most direct and reliable way to get in touch. Every message is read by a real team member — not filtered through an automated system — and we aim to respond within two working days. Please write to us at [email protected].
To help us get back to you promptly, a brief description of your enquiry in the subject line makes a real difference. The more context you provide upfront, the faster we can direct your message to the right person.
What We Can Help With
We receive messages on a range of topics. Here are the most common reasons readers reach out:
- Questions about our reviews — If anything in our casino comparisons, bonus assessments or payment method guides is unclear, ask away. We're here to help Australian players make informed decisions.
- Corrections and factual updates — Our content is researched and reviewed carefully, but the online casino landscape changes quickly. If you've spotted something that looks out of date or inaccurate, we genuinely want to know. Accuracy is central to what we do.
- Content suggestions — Is there a casino, game type or topic you'd like us to cover? Reader input shapes a lot of what we publish, and suggestions from people actively using Australian online casinos are especially useful.
- Partnership and commercial enquiries — If you represent a casino operator or affiliate business and would like to discuss how we might work together, please introduce yourself and outline your proposal clearly. We review all approaches on their merits.
- Responsible gambling concerns — If you or someone close to you is experiencing difficulties related to online gambling, please include that in your message and we will point you towards appropriate Australian support services, including the National Gambling Helpline on 1800 858 858.
- Editorial feedback — Positive or critical, we read it all. If something we've published has affected how you think about a casino or a decision you've made, we'd like to hear about it.
What Happens After You Send a Message
Once your email arrives, it is read and considered by a member of our editorial or support team. We do not use automated replies as a stand-in for a genuine response — you will always hear back from a person who has actually read your message.
Our standard response window is two working days. During particularly busy periods it may stretch slightly longer, but we will always follow up. If your enquiry is time-sensitive, please say so in your message and we'll prioritise accordingly.
About the Team Behind This Site
Online Casinos Australia is an independent comparison site covering offshore casino operators available to Australian players. Our reviews are researched and written by a team led by Otis Barlow, with a focus on the factors that matter most to Australian adults: licensing transparency, bonus terms, pokies and table game ranges, AUD payment options including PayID, withdrawal reliability and mobile compatibility.
We earn commission when readers follow links from this site and sign up with a casino. That commercial relationship does not determine how casinos are ranked or reviewed — our editorial positions are based on research and assessment, and position is never for sale. You can read more about how we evaluate casinos across our review pages.
If you're exploring casino options while you're here, our main comparisons cover everything from welcome bonuses and online pokies through to live dealer tables and AUD-friendly banking. Our content on trusted non-GamStop casinos may also be useful if you're researching offshore licensing and player protections more broadly.
A Word on Editorial Standards
We take the accuracy and fairness of our content seriously. Every casino listed on this site has been researched against a consistent set of criteria, and no operator receives preferential treatment in exchange for commercial arrangements. Where we have limitations — for instance, where a casino's terms have changed since our last review — we want to hear about it so we can correct the record promptly.
Reader feedback is not a box-ticking exercise for us. It directly influences what we update, what we add and what we scrutinise more closely. If something on this site has helped you, misled you, or prompted a question, we'd rather you told us than didn't.
Thank you for visiting. We'll be in touch.